Terms and Conditions

Double Deuce Terms and Conditions

OUR RIGHT TO REMOVE YOU

Double Deuce Limited, acting reasonably at all times, reserve the right, to refuse admission to the range, ban entry to the range and remove from the range without any right to refund any person whose presence or behaviour may effect the enjoyment and/or safety of other guests or staff or who: uses violent, aggressive, threatening, abusive, discriminatory or insulting words or behaviour or in anyway behaves in a manner which may provoke a breech of the peace.

We reserve the right to initiate legal proceedings or prosecute any person found damaging or defacing any part or the grounds.

If any guest in breach of any of these terms and conditions is a member of a group booking, then such a group of individuals may, also at Double Deuces discretion, be denied entry or escorted from the range without any right to a refund.

The organiser agrees to accept full responsibility for the actions of its guest involved in the event.

YOUR BEHAVIOUR

Behaviour likely to cause danger or annoyance to there persons is not permitted in any part of the range. Smoking is prohibited within the building, use of e-cigarettes within reason is allowed.

PARKING

Vehicles are parked at the owners’ risk. we take no responsibility for damage caused to any vehicle using the car park and no guarantee is given as to the security of the guests’ vehicles in the car park or any contents. No vehicles are permitted to remain outside the ranges normal operating hours.

SECURITY

It is strictly prohibited to bring into the public range any weapons, licensed firearms allowed only in members area. Any person found to be in possession of an article to be offensive or dangerous will be immediately escorted from the range without any right to a refund and we reserve the right to make reports to the relevant authorities which may lead to prosecution.

Alcohol may not be brought into the range, any person found to be possessing alcohol, or who appears to be under the influence of alcohol will be refused admission to the range with out any right to a refund. The use of illegal substances is strictly prohibited and any person found possessing, using or who appear to be under the influence of illegal substances will be refused admission or escorted from the range without any right to a refund.

CCTV

CCTV cameras are used to assist in proper running of the range. However we do not make any representation as to the extent of coverage provided by the cameras. All items, belongings and other property brought into the range by you are at your own risk and we accept no liability for any loss or damage to such property.

CHILDREN

No children under the age of 18 years are allowed into the firing range without a responsible adult. All children in the reception area must be supervised by a responsible adult at all times. The minimum age to participate is 10 years old, and under 18’s must be accompanied by an adult at all times.

OUR LIABILITY

Double Deuce Limited accepts no responsibility for any loss and/or damage suffered by you as a result of any event outside our control ( including any distress, inconvenience, anxiety or loss of enjoyment arising from the evacuation of the range). This does not affect your statutory rights.

PAYMENT

All bookings must be accompanied by a 50% deposit of the total booking cost (including VAT).

Any deposit received is non-transferable and non-refundable unless more than 7 days notice is given.To protect you from fraud, you will be required to produce the credit/debit card used to make payment when you arrive at the venue. If you cannot produce the card, an alternative payment must be taken, plus a £5 charge to cover our third party cost for refunding the original payment.

LATE ARRIVALS AND NO SHOWS

Sessions cannot be refunded or re booked for persons who fail to attend.

Where persons are late to arrive for their scheduled time slot, the session will be shortened to suit the remaining time allocated for that session.

SAFETY BRIEF

No person will be allowed into the firing range until they have been told the safety brief, anybody not complying to this brief can be removed from the range without any right to a refund.

CANCELLATION/FORCE MAJEURE AND LIMITATION

Deposits will not be refunded to any person who fails to attend or withdraws from the range. Alterations to your booking can be made up to 7 days in advance, subject to availability.

Where the event is prevented, frustrated or delayed due to force majeure (including but not limited to riot, strikes, natural catastrophe, severely adverse weather, power failure, fire or breakdown of plant or machinery) or any other cause beyond its control, Double Deuces’ liability shall be limited to refunding or (at Double Deuces’ discretion) re-scheduling the event at a future date convenient to all parties.

GIFT VOUCHERS

All Gift vouchers have a 12 month redemption from date of purchase, they cannot be redeemed after this date and you will not be entitled to any refund or compensation.

Normal cancellation policy applies to all vouchers

All vouchers must be redeemed in their entirety, no cash, credit or refund will be given if the voucher is not used in its entirety or with the redemption period.

We use royal mail to deliver our vouchers and cannot accept responsibility for delays

You must present vouchers upon arrival for your session, we accept no responsibility for lost vouchers

PRIVACY POLICY

Double Deuce Limited does not share your details or pass them to any third parties. On-line booking are securely processed by our card acquirer and Double Deuce does not store or retain card details given. In order to process telephone or walk in bookings, we require your name, phone number, credit/debit card details and relevant address details. We use this information to process your booking and , if any questions should arise, to contact you about your booking.

If you provide us with your email address or mobile number when you sign in at the venue, we might use these to send you marketing updates about your booking, events and future promotions. You can opt out of this by ticking the relevant area on your booking in form.

SHOOTING CAN BE DANGEROUS

All shooting events can be dangerous. Despite taking all reasonable precautions unavoidable accidents can happen. In respect of these you are present at your own risk. All participants are required to sign an indemnity as a condition of shooting.

SECTION 21

A declaration under section 21 of the fire arms act 1968 must be signed by all persons entering the firing range. Refusal to sign would prohibit entry into the firing range without right to a refund.

PHOTO ID

Photo ID must be provided by all persons entering the shooting range with out this entry will be refused without right to a refund.

DELIVERY POLICY

Once a customer has purchased a session over the internet, phone or via walk-in, the customer is entitled to participate in that session only.

Multiple purchases can be made by a customer in a single transaction as well as a single customer being allowed to make multiple transactions.

Upon arrival at the venue for a purchased event and in the interests of security, the customer is required to show the Credit/Debit card used to complete the transaction.

ALL participants are required to produce a valid form of photo ID when signing in, we reserve the right to refuse entry to those without a valid form of photo ID.

OUR COMMITMENT TO PRIVACY

The privacy of the information you provide to us is important and this statement is intended to inform and reassure you of our commitment to respecting your privacy.

With your permission, we may collect the following information prior to your booked session.

The personal information collected at these pages may include:
Name
Address
Email address
Phone number(s)
We DO NOT store:
Credit Card or Debit Card Information

How We Use Your Information

We use the information you provide about yourself to provide you with information or to complete an order. We never share this information with third parties apart from what is necessary to answer a request or to complete an order. The same applies to information you provide about someone else.

Your return email address is used to reply to you and your email address is not shared with outside parties.

Range Hours

Monday: Range Closed
Tuesday: 5pm to 9pm
Wednesday: Range Closed
Thursday: 5pm to 9pm
Friday: 5pm to 9pm
Saturday: 10am to 8pm
Sunday: 10am to 4pm

Phone lines are open from 10am daily

Note: opening times may vary and we recommend you pre book your session

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